LYDRAFINANCE
LYDRA™
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Legal

Terms and
Conditions

Effective Date: February 27, 2026  ·  Company: LYDRA Inc.  ·  Product: LYDRA Finance

Please read these Terms and Conditions carefully before using LYDRA Finance. By accessing or using our platform, mobile applications, or any related services, you agree to be bound by these terms in their entirety. If you do not agree, you must not use our services.

Table of Contents

  1. 1. Definitions
  2. 2. Acceptance of Terms
  3. 3. Eligibility and Account Registration
  4. 4. Description of Services
  5. 5. End User License Agreement (EULA)
  6. 6. AI Features and Limitations
  7. 7. Subscription Plans and Pricing
  8. 8. Payments, Billing, and Refund Policy
  9. 9. Acceptable Use and Prohibited Conduct
  10. 10. Your Data and Content
  11. 11. Security
  12. 12. Third-Party Services
  13. 13. Intellectual Property
  14. 14. Disclaimer of Warranties
  15. 15. Limitation of Liability
  16. 16. Indemnification
  17. 17. Termination
  18. 18. Changes to Terms and Pricing
  19. 19. Governing Law and Jurisdiction
  20. 20. Trademark Notice
  21. 21. Contact Information
Section 01

Definitions

For the purposes of these Terms and Conditions, the following definitions apply throughout this document:

  • "Company," "We," "Us," or "Our" refers to LYDRA Inc., a corporation incorporated under the laws of Canada.
  • "Platform" or "Service" refers to LYDRA Finance, including the web application accessible at lydrafinance.com, the iOS mobile application, and the Android mobile application, collectively and individually.
  • "User," "You," or "Your" refers to any individual or entity that accesses, registers for, or uses the Platform in any capacity.
  • "Account" means the registered account created by a User to access the Service.
  • "Content" means any data, text, images, documents, receipts, audio recordings, or other information uploaded, submitted, or generated through the Service.
  • "AI Features" means any functionality powered by artificial intelligence or machine learning, including receipt scanning, data extraction, categorization, duplicate detection, subscription detection, and conversational AI assistance.
  • "Free Plan" means the no-cost tier of the Service that provides read-only access to dashboard, transaction history, and insights, without access to AI Features or logging capabilities.
  • "Pro Plan" means the paid subscription tier that provides full access to all features, including AI Features, all input methods, analytics, and exports.
  • "Trial Period" means the 15-day period during which Users may access Pro Plan features at no charge.
  • "Subscription Period" means the monthly or annual billing cycle applicable to a paid plan.
Section 02

Acceptance of Terms

By creating an Account, clicking "I Agree," accessing, or using the Service in any way, you confirm that:

  • You have read, understood, and agree to be legally bound by these Terms and Conditions in full.
  • You have read and agree to our Privacy Policy, which is incorporated into these Terms by reference.
  • You have read and agree to our Disclaimer, which is incorporated into these Terms by reference.
  • You consent to our use of cookies and first-party analytics as described in our Privacy Policy and Cookie Notice.

If you are using the Service on behalf of an organization or business entity, you represent that you have the authority to bind that entity to these Terms, and "you" refers to that entity collectively with all its authorized users.

These Terms constitute a binding legal agreement between you and LYDRA Inc. If you do not agree to any part of these Terms, you must immediately cease use of the Service and delete your Account.
Section 03

Eligibility and Account Registration

Age Requirement

You must be at least 18 years of age to use LYDRA Finance. By using the Service, you represent and warrant that you meet this age requirement. We do not knowingly collect personal information from individuals under 18. If we become aware that a user is under 18, we will terminate their account immediately.

Account Accuracy

You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete. LYDRA Inc. reserves the right to suspend or terminate accounts that contain false, inaccurate, or misleading information.

Account Security

You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your Account. You agree to notify us immediately at [email protected] of any unauthorized use or suspected breach of your Account. LYDRA Inc. is not liable for any loss or damage arising from your failure to maintain the security of your credentials.

One Account Per User

Each individual user may maintain only one active Account. Creating multiple accounts to circumvent plan limitations or any other restriction is prohibited and may result in termination of all associated accounts.

Section 04

Description of Services

LYDRA Finance is an AI-powered personal and business financial management platform operated by LYDRA Inc. and incorporated in Canada. The Service is available via:

  • The web application at lydrafinance.com
  • The iOS application available on the Apple App Store
  • The Android application available on the Google Play Store

All three platforms provide the same core feature set. Key features of the Service include, but are not limited to:

  • AI-powered expense and income logging via image, PDF, voice, or chat input
  • Automatic categorization of transactions using Google Gemini AI
  • Duplicate receipt detection
  • Subscription detection and management
  • Multi-currency support for 166+ currencies
  • Budget tracking for personal and business use
  • Deep analytics including 7+ chart types, merchant matrix, and category breakdowns
  • AI Financial Assistant powered by Google Gemini
  • One-click Excel (.xlsx) export
  • Kill switch for instant permanent data deletion

Free Plan Limitations

Users on the Free Plan may access the dashboard, view existing transactions, and browse insights in read-only mode. The Free Plan does not include access to AI Features, any input method for logging transactions, export functionality, or any other Pro Plan features. The Free Plan is available indefinitely at no cost.

Service Availability

We endeavor to maintain high availability of the Service but do not guarantee uninterrupted, error-free operation. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our reasonable control. LYDRA Inc. will not be liable for any loss arising from Service unavailability.

Section 05

End User License Agreement (EULA)

This End User License Agreement ("EULA") governs your use of the LYDRA Finance software, including the web application and mobile applications for iOS and Android.

License Grant

Subject to your compliance with these Terms and any applicable payment obligations, LYDRA Inc. grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service solely for your personal or internal business financial management purposes.

License Restrictions

You may not, and may not permit any third party to:

  • Copy, modify, adapt, translate, or create derivative works of the Service or any part thereof
  • Reverse engineer, disassemble, decompile, or attempt to derive the source code of the Service
  • Sublicense, sell, resell, transfer, rent, lease, or otherwise commercially exploit the Service
  • Use the Service to build a competitive product or service
  • Scrape, crawl, or use automated tools to extract data from the Service beyond what is provided by the official API or export features
  • Remove or alter any proprietary notices, labels, or marks on the Service
  • Use the Service in any way that violates applicable Canadian law or the laws of your jurisdiction

Mobile Application Terms

When you download and use our iOS or Android application, additional terms from Apple Inc. or Google LLC respectively may apply. Your use of the mobile applications is also subject to the usage rules set forth in the applicable app store's Terms of Service. In the event of any conflict between these Terms and the app store terms, these Terms shall govern to the maximum extent permitted by law.

Updates and Modifications

LYDRA Inc. may release updates, patches, or new versions of the Service at any time. Such updates may be required for continued use of the Service. We are not obligated to provide any specific update or to maintain backward compatibility.

Ownership

The license granted under this EULA does not constitute a transfer of ownership. All rights, title, and interest in and to the Service, including all intellectual property rights, remain exclusively with LYDRA Inc.

Section 06

AI Features and Limitations

Technology

LYDRA Finance uses Google Gemini, a large language model developed by Google LLC, to power its AI features. By using AI Features, you acknowledge that your input data (receipts, voice recordings, PDFs, and chat messages) is processed through Google's systems in accordance with Google's applicable terms and privacy practices. LYDRA Inc. does not retain raw AI processing logs beyond what is necessary to deliver the Service.

AI Confirmation Workflow

Before any transaction is written to your database, the AI extracts information from your submitted data and presents it to you for review. This confirmation step includes the merchant name, total amount, date, category, and any additional extracted fields. You may edit any field in real time before confirming. The AI will confirm the final details with you before logging the transaction. No data is written to your account without your explicit confirmation.

You are responsible for reviewing all AI-extracted data before confirming. Always verify the merchant name, amount, date, and category presented by the AI before approving the transaction entry. Errors in AI extraction that are confirmed and logged by you without correction are your responsibility.

AI Accuracy Disclaimer

AI systems, including Google Gemini, may produce inaccurate, incomplete, or incorrect outputs. LYDRA Finance does not guarantee the accuracy of any AI-extracted data, AI-generated category assignments, or AI Financial Assistant responses. The AI Assistant does not constitute professional financial, tax, legal, or accounting advice.

You should always review AI outputs before confirming them and should not make financial decisions solely based on AI-generated insights without independent verification. LYDRA Inc. is not liable for any financial loss or decision made in reliance on AI-generated content.

AI Feature Availability

AI Features are available exclusively on the Pro Plan. Users on the Free Plan may view previously logged transactions and AI-generated insights but cannot use AI input methods or AI categorization for new entries.

Section 07

Subscription Plans and Pricing

Plan Tiers

LYDRA Finance offers the following plan tiers:

  • Free Plan: Permanent, no-cost access to dashboard view, transaction history browsing, and insights. No AI Features, no transaction logging, no exports.
  • Pro Plan (Trial): Full access to all features for 15 days at no charge. No credit card is required to start the trial.
  • Pro Plan (Paid): Full access to all features including AI input methods, all analytics, exports, AI Financial Assistant, and all future features included in Pro. Billed monthly or annually as selected.

Trial Period

The 15-day free trial provides full Pro Plan access. At the end of the trial period, your account automatically transitions to the Free Plan unless you purchase a Pro Plan subscription. No charge is applied automatically at the end of the trial.

Pricing Changes

LYDRA Inc. reserves the right to change subscription prices at any time. If we increase the price of your current plan, we will notify you at least 30 days in advance via the email address associated with your Account before the new price takes effect. Your continued use of the Service after the price change effective date constitutes your acceptance of the new pricing. If you do not agree to the new pricing, you may cancel your subscription before the effective date.

Section 08

Payments, Billing, and Refund Policy

Payment Processing

All payments are processed by third-party providers depending on your platform:

  • Web: Stripe, Inc. — governed by Stripe's Terms of Service.
  • Android: Google Play Store — governed by Google's Payments Terms of Service.
  • iOS: Apple App Store — governed by Apple's Media Services Terms and Conditions.

LYDRA Inc. does not store or have access to your full payment card details or financial credentials; all such information is handled exclusively by the applicable payment processor.

Billing

Subscriptions are billed in advance at the start of each Subscription Period (monthly or annual). By subscribing, you authorize the applicable payment processor to charge the fee to your payment method on a recurring basis until cancelled.

Refund Policy

Refund eligibility is determined by the platform used for purchase.

LYDRA Inc. does not directly process or issue refunds. Any request for a refund must be submitted through the respective payment processor's official support channels:

  • Apple App Store (iOS): Refund requests are handled exclusively by Apple. You can request a refund at reportaproblem.apple.com. Decisions are made at Apple's sole discretion.
  • Google Play Store (Android): Refunds are subject to Google Play’s refund policies and must be requested through your Google account support.
  • Stripe (Web): Web-based subscriptions are generally non-refundable except where required by local consumer law.

Dissatisfaction with the Service or failure to use the Service during a billing cycle does not guarantee a refund. Access to Pro features continues until the end of your current paid period regardless of when you cancel.

Cancellation

You may cancel your subscription at any time through your account settings on the platform where you originally subscribed. Upon cancellation, your Pro Plan access remains active until the end of the current Subscription Period.

Taxes

Display and calculation of taxes depend on your geographic location:

  • United States and Canada: Prices are displayed exclusive of sales tax. Applicable taxes (HST, GST, PST, or state sales tax) are calculated at checkout and added to the final transaction amount based on your location.
  • European Union and International: In compliance with local consumer laws, prices displayed to users in the EU and most other international regions are inclusive of Value Added Tax (VAT), GST, or equivalent consumption taxes.

The total price shown on the final confirmation screen prior to authorization represents the complete amount you will be charged.

Section 09

Acceptable Use and Prohibited Conduct

You agree to use the Service only for lawful purposes and in a manner consistent with these Terms. You must not:

  • Use the Service to upload, store, or process data that you do not have the right to use, including data belonging to another person without their express consent
  • Attempt to gain unauthorized access to any part of the Service, our servers, databases, or any connected systems
  • Introduce malicious code, viruses, malware, or any other harmful software into the Service
  • Use the Service to engage in any fraudulent, deceptive, or illegal activity
  • Use the Service to harass, abuse, or harm any individual
  • Interfere with or disrupt the integrity or performance of the Service or its related systems
  • Use the Service in any way that imposes an unreasonable or disproportionately large load on our infrastructure
  • Attempt to probe, scan, or test the vulnerability of any system or network connected to the Service
  • Share your Account credentials with any third party or allow any unauthorized person to access your Account
  • Circumvent, disable, or interfere with any security-related feature of the Service

Violation of this section may result in immediate suspension or termination of your Account, without notice and without refund, and may be reported to appropriate law enforcement authorities.

Section 10

Your Data and Content

Ownership

You retain full ownership of all financial data, receipts, documents, and other content you submit to the Service. By submitting content, you grant LYDRA Inc. a limited, non-exclusive license to process, store, and display your content solely for the purpose of providing the Service to you. We do not claim any ownership over your data.

Data Use

We do not sell your data to third parties. We do not share your personal or financial data with advertisers. We do not use your financial data to train AI models. Your data is processed solely to deliver the features and functionality of the Service as described in these Terms and our Privacy Policy.

Zero Retention on Deletion

When you delete your Account, whether through the kill switch or through account settings, all of your data including transactions, receipts, categories, budgets, settings, and preferences is permanently and irrevocably deleted from our systems. This includes receipt files stored in Cloudflare R2 — upon account deletion, all associated files are permanently removed from Cloudflare's object storage. This deletion is immediate and cannot be undone. There are no backups retained after deletion. LYDRA Inc. cannot recover deleted account data under any circumstances.

Data Accuracy

You are responsible for the accuracy of the data you submit and confirm through the Service. LYDRA Inc. is not liable for decisions made based on inaccurate data that you submitted or confirmed.

Section 11

Security

LYDRA Inc. implements and maintains reasonable technical and organizational security measures to protect your data. These include:

  • Strict database isolation — your data is stored separately and is never co-mingled with other users' data
  • Advanced password hashing using bcrypt — your credentials are never stored in plain text
  • Cloudflare R2 object storage for receipt files — files are stored with Cloudflare and are never publicly accessible. Access is granted only via cryptographically signed URLs that expire after 1 hour, generated per-session and tied to your authenticated account.
  • Secure session management with session expiry and rotation on re-authentication
  • Instant kill switch — one action permanently and immediately deletes all your data
  • No payment data storage — we never receive, store, or process your card or banking credentials

While we take security seriously, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data. In the event of a data breach that affects your data, we will notify you as required by applicable Canadian law.

For full details on our data practices, please refer to our Privacy Policy.

Section 12

Third-Party Services

The Service integrates with or relies on the following third-party services:

  • Google Gemini (Google LLC): Powers AI features including data extraction, categorization, subscription detection, and conversational AI. Your submitted data is processed by Google's systems. You are subject to Google's applicable terms and privacy policies when using AI Features.
  • Cloudflare R2 (Cloudflare, Inc.): Receipt images and PDF files you upload are stored in Cloudflare R2 object storage. Files are never publicly accessible. Access is provided only through signed URLs (auto expires) generated per authenticated session. Cloudflare does not have access to your account data or the financial information extracted from your receipts. Upon account deletion, all files are permanently removed from R2 storage.
  • Stripe, Inc.: Processes web payments. Subject to Stripe's Terms of Service.
  • Google Pay (Google LLC): Processes Android app payments. Subject to Google's Payments Terms of Service.
  • Apple Pay / In-App Purchase (Apple Inc.): Processes iOS app payments. Subject to Apple's Media Services Terms and Conditions.

LYDRA Inc. is not responsible for the practices, content, or performance of any third-party service. We do not use Google Analytics or any other third-party analytics provider. We use Plausible Analytics, a self-hosted, open-source, cookieless analytics tool running on our own servers. No analytics data is shared with any external entity, and no personal data is collected.

Section 13

Intellectual Property

All intellectual property rights in and to the Service, including but not limited to the software, code, design, interface, graphics, logos, text, and all other content created by LYDRA Inc., are owned exclusively by LYDRA Inc. or its licensors. These rights are protected under Canadian intellectual property law and applicable international conventions.

Nothing in these Terms transfers any intellectual property rights to you. The license granted under Section 5 (EULA) is the only right you receive with respect to the Service.

You may not use the LYDRA Finance name, logo, or any other brand assets without our prior written consent.

Trademark Notice

Registered Trademark

"LYDRA Finance" and the LYDRA Finance logo are registered trademarks of LYDRA Inc. in Canada and other jurisdictions. Unauthorized use of these marks is strictly prohibited and may result in legal action. All rights reserved.

Section 14

Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

To the fullest extent permitted by applicable law, LYDRA Inc. expressly disclaims all warranties, including but not limited to:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
  • Any warranty that the Service will meet your specific requirements or expectations
  • Any warranty that the Service will be uninterrupted, timely, secure, or error-free
  • Any warranty as to the accuracy, reliability, or completeness of any information or content on the Service, including AI-generated content
  • Any warranty that defects in the Service will be corrected

The AI Financial Assistant feature does not constitute professional financial, investment, tax, accounting, or legal advice. Always consult a qualified professional before making financial decisions.

Section 15

Limitation of Liability

To the fullest extent permitted by applicable Canadian law, in no event shall LYDRA Inc., its directors, officers, employees, contractors, or agents be liable for:

  • Any indirect, incidental, special, consequential, exemplary, or punitive damages
  • Loss of profits, revenue, data, business, or goodwill
  • Any financial loss arising from reliance on AI-generated outputs, including miscategorized transactions, or incorrect amounts
  • Any loss arising from unauthorized access to your Account due to your failure to maintain credential security
  • Any damages arising from Service unavailability, errors, or interruptions
  • Any damages arising from third-party services including Google Gemini, Stripe, Google Pay, or Apple Pay

Where liability cannot be fully excluded under applicable law, our total aggregate liability to you for any claim arising out of or relating to these Terms or the Service shall not exceed the greater of (a) the total amount paid by you to LYDRA Inc. in the 12 months immediately preceding the event giving rise to the claim, or (b) CAD $50.00.

Section 16

Indemnification

You agree to indemnify, defend, and hold harmless LYDRA Inc. and its directors, officers, employees, contractors, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

  • Your use of or access to the Service
  • Your violation of these Terms
  • Your violation of any applicable law or regulation
  • Your submission of any content that infringes the rights of a third party
  • Any claim made by a third party arising from your use of the Service
Section 17

Termination

Termination by You

You may terminate your Account at any time by deleting your account through the account settings or by using the kill switch. Deletion is immediate and permanent. No refund will be issued for any unused portion of a paid Subscription Period.

Termination by LYDRA Inc.

LYDRA Inc. reserves the right to suspend or permanently terminate your Account, with or without notice, if:

  • You violate any provision of these Terms
  • We are required to do so by law or a competent authority
  • Your conduct causes or is likely to cause harm to LYDRA Inc., other users, or third parties
  • Your account has been inactive for an extended period (we will provide reasonable advance notice in such cases)

Upon termination for cause, your access to the Service will be revoked immediately. No refund will be provided. Data deletion will follow the same zero-retention process described in Section 10.

Survival

Sections 10 (Your Data), 13 (Intellectual Property), 14 (Disclaimer of Warranties), 15 (Limitation of Liability), 16 (Indemnification), and 19 (Governing Law) survive termination of these Terms.

Section 18

Changes to Terms and Pricing

LYDRA Inc. reserves the right to modify these Terms at any time. We will notify you of material changes by:

  • Sending an email to the address associated with your Account at least 14 days before the changes take effect
  • Displaying a prominent notice within the Service
  • Updating the Effective Date at the top of this document

Your continued use of the Service after the effective date of any updated Terms constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service and delete your Account.

For pricing changes, we will provide at least 30 days advance notice as described in Section 7.

Section 19

Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of Canada and the province of incorporation of LYDRA Inc., without regard to conflict of law principles.

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Canada. You irrevocably consent to the personal jurisdiction of such courts.

If you are using the Service from outside Canada, you are responsible for compliance with all applicable local laws. Nothing in these Terms limits LYDRA Inc.'s right to seek injunctive or other equitable relief in any court of competent jurisdiction.

Section 20

Trademark Notice

"LYDRA Finance" and the LYDRA Finance logo are registered trademarks of LYDRA Inc. All rights reserved. Unauthorized use is strictly prohibited and may result in legal action under applicable trademark law.

Questions about these Terms?

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us:

LYDRA Inc.
Email: [email protected]

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