Our engineering & support teams are ready to assist you. Whether it's a bug, a feature request, or just a billing question, we're here.
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Common Questions
Will my data be lost if I downgrade to the free tier?
Never. If you downgrade from Pro to our Free tier, all of your historical transactions, dashboard categories, and reporting streams remain perfectly intact and accessible. Premium multi-modal AI inputs will simply pause until you reactivate.
How do I get in touch with support?
You can reach us directly from this page — use the live chat, fill out the contact form, or submit a bug report without ever leaving the site. If you prefer email, you can also reach us at [email protected].
What can I submit through the support page?
You can start a live chat, submit a contact form, report a bug, share feedback, leave a review, or send a feature suggestion — all from one place. We read and respond to everything.
How quickly will I get a response?
Live chat is the fastest way to get help. For contact forms and email submissions, we aim to respond within 2-3 hours. Bug reports and feature suggestions are reviewed by our team on a rolling basis.